Responsible Gaming
Gaming Should Be Entertainment
At Lizaro Casino, we believe that casino gaming should be an enjoyable form of entertainment, not a way to make money or solve financial problems. It's important to approach gaming with realistic expectations and to only spend what you can afford to lose.
If you find yourself relying on gambling as a source of income or to cover expenses, it may be time to reassess your gaming habits and seek support.
Age Verification
Lizaro Casino is only available to individuals aged 18 years or over in the United Kingdom. We are committed to preventing underage gambling and strictly enforce age verification during registration.
If you are under 18, you must not create an account or participate in any gaming activities on our site. Parents and guardians are encouraged to discuss the risks of gambling with young people and to use parental controls where available.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Spending increasing amounts of time and money on gambling
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to cut back or stop gambling
- Using gambling to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control your gambling
- Lying about the extent or nature of your gambling
- Experiencing financial hardship as a result of gambling
If you recognise any of these signs in your own behaviour, please reach out for help immediately.
Self-Help Tools and Controls
Lizaro Casino provides a range of tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). You can lower this limit at any time, though increases may take time to take effect.
- Loss Limits: Set a maximum amount you're willing to lose over a chosen period. Once reached, you will be unable to continue gaming until the period resets.
- Reality Checks: Receive popup reminders during gaming sessions to help you stay aware of how long you've been playing and how much you've spent.
- Self-Exclusion: Choose to voluntarily exclude yourself from your account for a period of your choosing (typically from a few weeks up to several years). During this time, you will not be able to access your account or receive marketing communications.
- Account Closure: You can request permanent closure of your account at any time if you wish to stop gambling entirely.
You can access these tools through your account settings. If you need assistance, our customer support team is available to help.
Support Organisations
If you're struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and information for problem gamblers and their families. Available 24/7.
Website: www.gamcare.org.uk - GamStop – The National Self-Exclusion Scheme for online gambling. Register with GamStop to exclude yourself from all participating UK-licensed gambling operators.
Website: www.gamstop.co.uk - Gamblers Anonymous – A free, peer-support fellowship for people who want to stop gambling.
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment service in London.
Telephone: 020 7054 2000
Other Countries
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Problem gambling is treatable, and recovery is possible. If you or someone you know is struggling with gambling, please don't hesitate to reach out to one of the support organisations listed above. They offer confidential, non-judgmental help at no cost.
Your wellbeing is important to us. Seek help today – support is available 24/7.
Contact Us
If you have questions about responsible gaming or need to access our self-help tools, please contact Lizaro Casino customer support. Our team is here to assist you.